Testimonials for this Charleston Home Inspector

Testimonials and Reviews for

This Charleston Home Inspector

Blue Palmetto Home Inspection Logo

 

 

 

 

 

Responses are from our Customer Satisfaction Survey

 

Most recent entries at the bottom of list.

 

Thank you for the inspection.  We appreciate your thoroughness - you are a professional!  Thank you for getting this to us in such a timely manner as well. It is great to work with you.

                                                                      M.R. Charleston SC

 

Very Satisfied, Exceeded my expectations, Ray were very thorough with his inspection. He spent an ample amount of time checking every nook & cranny even our realtor was impressed. His report was extremely detailed and very easy to follow. I will definitely be recommending Blue Palmetto Home Inspection from here on.

                                                                        S.D. Mt. Pleasant SC

Very Satisfied, Exceeded my expectations, Ray and Palmetto Blue Home Inspection thoroughly exceeded our expectations. Ray was very helpful and provided us with a very detailed report in a very timely manner. Couldn't ask for better!!

                                                                      V.C. Mt. Pleasant SC

Very Satisfied, Exceeded my expectations, Inspection was very thorough and informative.... Thank You for your help

                                                                       G.G. Charleston SC

Exceeded my expectations. Ray does an excellent job. Appreciate his attention to detail! Excellent!

                                                                    J.L.W. Charleston SC

 

Very Satisfied, exceeded my expectations, arrived early, thorough inspection. Knowledgeable and easy to work with.

                                                                       J.P. Summerville SC

Very Satisfied, exceeded my expectations, Very thorough and extensive inspection, I would highly recommend. Even the seller of the home mentioned that next time he goes to buy a house, he wants to use you for inspection, because of the thoroughness of your inspection.

                                                                      T.H. Moncks Corner SC

Very Satisfied, exceeded my expectations, Your inspection helped me have the Seller agree to repair conditions of the home that needed immediate attention.

When I move in, I will not have to worry about safety or problems with the systems right away, and will just keep up the maintenance so all stays working well.

THANK YOU!!!                                                      R.K. Charleston SC

                                                      

Ray, Thank you for another job well done.  Seller is fixing all the critical issues before closing, and I will feel better moving in the home, that all is in good order, 

                                                                           R.K. West Ashley SC

 

Very Satisfied, exceeded my expectations, Ray was punctual, informative, helpful and very easy to deal with. We would recommend this company anytime.

                                                                           S.B. Summerville SC

 

Very Satisfied with the website, Very Satisfied with the Report, Exceeded my expectations.  This was my first home inspection that I've ever had done and Mr. Ray explained it very well, and did an outstanding job. I would recommend him to anyone buying a house!

                                                                           S.B. N. Charleston SC

Very satisfied with the website experience, very satisfied with the inspection experience, very satisfied with the report, Blue Palmetto exceeded my expectations, I will recommend them to my friends.

                                                                             S.E. Goose Creek SC

Thank You for your prompt and thorough report.

                                                                               S.E. Charleston SC

Very satisfied with the website experience, very satisfied with the inspection experience, very satisfied with the report, Ray was very lovely to work with, very polite. He was much more helpful then I had ever expected. I will be using him again in the future and recommending him to anyone looking for a home inspector!

                                                                                 L.L Ladson SC

Very satisfied with the inspection experience, very satisfied with the report, exceeded my expectations, I really enjoyed the photographs contained in the report. They direct the customer's attention to exactly what the narrative in the report is talking about. I recommend Blue Palmetto home inspection to friends.

                                                                         C.B. Summerville SC

Very Satisfied with the inspection experience, the website experience and the report, exceeded my expectations.  Ray, Thank you for such a thorough report. We appreciate your expertise and the manner in which you carried out your task. The red highlighted items will make it much easier to set priorities. This is the 5th building inspection I have had, and by far the best one EVER!

                                                                         J.W. Charleston SC

Very Satisfied with the inspection experience; very satisfied with the website experience and the report. Exceeded my expectations. You were very thorough and took as much time as needed to complete the necessary details.  Thank you so much!!

                                                                          J.B. Summerville SC

 

Second time using Ray. Very satisfied with the website and inspection experience. Very satisfied with the report. Exceeded my expectations. You were so great last time that using you again wasn't even a question. Thank you again....

                                                                            L.L. Summerville SC 

 

Very Satisfied with the website and inspection experience; very satisfied with the report. Exceeded my expectations.

                                                                            T.J. Summerville SC

Very Satisfied with the website experience, the inspection and the report. On time and exceeded my expectations. I will recommend Blue Palmetto Home Inspection to friends. Ray always does a great job for me!!

                                                                        B.G. Moncks Corner SC

Very Satisfied with the website experience, the inspection and the report. On time and exceeded my expectations. Really awesome, professional work!  We appreciate all that you have done for us in understanding what to look for when buying a home.

                                                                         J.W. Charleston SC

 

Exceeded my expectations. Excellent job would like to schedule another appt. when  the remodeling is finished.

                                                                         R.B. Ladson SC

You did the inspection for the buyer of my home. Very satisfied, exceeded my expectations. The pictures were clear with arrows pointing to problems or potential problems. Red inked areas provided for easy reading and drawing the eyes to potential hazards. I recommend Blue Palmetto to all my friends.

                                                                      D.I. Summerville SC

 

Very Satisfied.... Exceeded my expectations........ Awesome Job!!

                                                                       I.H. Summerville SC

 

Very Satisfied, Exceeded my expectations. We were very happy with the service we received from Ray. He was thorough and answered all our questions. He found things that needed attention in our new house that we wouldn't even know to look for. The peace of mind was well worth the money we paid.

                                                                  M. and K.N. Summerville SC

 

Very Satisfied, Exceeded my expectations..... Ray showed up right on time. He was very thorough and pointed out some things to us that we hadn't noticed that will be easy to fix but protect us in the long run. The report came the very next morning and was easy to understand with lots of helpful pictures.

                                                                  D. and R. E. Summerville SC

 

Exceeded my expectations. The report provide, in my opinion, was extremely easy to read. The pictures provided a visual on top of the verbal description of the item in question. I would recommend this inspector to anyone looking for his services in the Charleston area. Thanks, Ray. 

                                                                  A. E. Summerville SC 

Very Satisfied. Exceeded my expectations. Having a brief summary of issues needing to be addressed at the very front of  the document was incredibly helpful to me and the references to other pages in the report showing pictures of the questionable items worked out very well for us.  And your company being able to take the water samples to the lab for us for testing was terrific.  Thanks!.....Overall this was a wonderful experience, your scheduling was flexible enough to make our very short deadline, and you were courteous and professional with every aspect of this process.  PLUS your rates were fantastic!  :-) I have already recommended you to my Attorneys Office and to my Realtor for other people needing home inspections.

                                                           R. and M. B.  St. George SC

 

Ray, Thank you for your service last week. Your inspection and your report was very useful and informative. Thanks again.

                                                                         B.P. Hampton SC

 

Very Satisfied, exceeded my expectations. Very thorough and helpful in explaining and offering professional opinion during the inspection as well as after the inspection.

                                           F.R. Summerville SC

Very Satisfied, exceeded my expectations. Excellent report and thorough inspection. I would recommend Blue Palmetto Home Inspection to friends. 

                                              F.G.  Charleston SC

 

I'm very satisfied with the website, the inspection and the report. I recommend Blue Palmetto to my friends.

                                             E.W. Charleston SC

Very Satisfied, exceeded my expectations. Mr. Thornburg did an excellent job, he went over everything with me after the inspection. Will call on him again if I need future services, and will recommend him to my family and friends. Thanks for all the great work you did.

                                                     J.B. Summerville SC

Very Satisfied with the inspection experience. Exceeded my expectations. Ray was not only on time but early.  We showed to the home just before the scheduled inspection time and Ray was already on the roof and performing an external inspection.  He was good at showing the problem he found and describing why it was a problem or telling us what we could do to help remedy the problem. I'll recommend Blue Palmetto Home Inspection to my friends.

                                              P.R.  Goose Creek SC

I am very satisfied with the inspection and the report. Ray exceeded my expectations. I recommend him to my friends.

                                                    R.N. Charleston SC

Just wanted to let you know I was very impressed at the attention to detail of the inspection and will definitely recommend you or use your services again.

                                                    W.N. Summerville SC

Very Satisfied, exceeded my expectations. We are first time home buyers therefore, we are still learning a lot about this entire process. When it came time to search for an inspector I was afraid because of all the bad stories I've heard about them overtime. However, I must admit, when I first spoke with Ray he seemed a little unsure or maybe that was all me. However, once I met him for the first time, he was very approachable and easy going. Throughout the inspection we stayed in the house while he worked. About an hour before the inspection ended my fiancé and I left to grab lunch, headed back to find Ray waiting on us. Although he was finished with the entire inspection, he managed to take time out in order to walk throughout the ENTIRE house showing us all defects. Any questions we had he made us feel comfortable asking. I really enjoyed him and his service.. If all fails with this home, I'll be calling him back again!!

                                           T.J. Summerville SC

It was a pleasure meeting you. Again, thank you for your insight and your thorough inspection, this definitely gives us a baseline on what is required to bring this home up to standards. Great service!!

                                           M.B. Summerville SC

Very Satisfied. Exceeded my expectations. Report was very detailed and explained everything.

                                                   C.H. North Charleston SC

 

Very Satisfied, exceeded my expectations. Blue Palmetto is a Blue Chip home inspection agency. They are prompt, open to discussion, honest and trustworthy. I felt protected and well served by their inspector. Mr. Ray Thornburg is a true professional with years of experience as both a home builder and licensed inspector. I consider him the MVP of property evaluators and dwelling inspection.

Highly recommend this company based upon their methodology, professionalism, knowledge and willingness to go the extra mile to deliver an extensive evaluation of your property. Blue Palmetto is a firm that stands behind its mission to leave no stone unturned while evaluating the quality and safety of your home.

                                        R.K. Summerville SC

 

Very Satisfied, exceeded my expectations. Very knowledgeable and personable.

                                        M.N. Summerville SC

 

Very Satisfied, Exceeded my expectations. Ray came to do our home inspection, which immediately turned into an educational session with Ray leading me through the best ways to care for and protect my home and investment.  He is whip smart, caring, and professional.  I've been so impressed with the convenience of his website, the pdf for our inspection, and photos and links included in his report.  He truly combines old-fashioned know how with modern technology to deliver comprehensive service with ease.  As I've had contractors bid issues that Ray discovered, I've heard several comments about how surprised they were that someone caught the issues that Ray has an eye for.  His emphasis is on the safety and longevity for the home.  I wouldn't think of calling anyone else.  He provided the road map to guide my buying decision with the purchase of our home.

                                             H.K. North Charleston SC

 

Great experience start to finish. Ray knows houses! I have already recommend him to my friends. Exceeded my expectations.

                                              A.A. and J.A. Summerville SC

 

Exceeded my expectations. Ray was very thorough without being obtrusive.  Invited customer presence and input; explained everything.  Quick turnaround on results. I recommend him.

                                          W.P. Daniel Island SC

Very Satisfied. I was impressed with how thorough the investigation was. I feel a lot better about moving into the home knowing these outlined problems will be fixed and all the things we would not have known had it not been inspected. Even though nobody has been in the home for a while, Ray always wore shoe coverings and was very respectful of our new home. I recommend Blue Palmetto Home Inspection.

                                           LK and LK Cross SC

Very Satisfied,exceeded my expectations. RAY WAS VERY KNOWLEDGEABLE AND PROFESSIONAL. HE WENT BEYOND AND EXPLAINED THINGS WELL. I recommend him.

                                       T.L. Summerville SC

 

Very Satisfied, exceeded my expectations. Very well detailed report. Highlighted critical findings-drew my attention to them right away-Appreciated this.

                                     L.C. Meggett SC

Very Satisfied, exceeded my expectations. My wife and I thought your company did a excellent job and had excellent service. I would highly recommend your company to friends and family. Thank you so much for doing a great job...... My wife and I would highly recommend your company to our friends and family.

                                             P.O.  St. Stephen SC

Very Satisfied, exceeded my expectations. Nice, on time, extremely thorough. Explained stuff to use, report early the next morning in an easy to read, descriptive, illustrative report. And best price out of other options. Very happy.

                                           J.A. Ladson SC

 

Very Satisfied, exceeded my expectations. Exceeded my expectations by taking important issues to heart and into his own hands. I would trust this man and his company with anything home-related, and probably not home-related as well. Blue Palmetto clearly cares and takes earned pride in what they do. And to top it off, quality and price are not compromised. Top dollar job for an affordable fee. A very valued member of this community and society. I thank you.

                                                A.C. Charleston SC

Very Satisfied, exceeded my expectations. Amazing job. Great customer relation skills. He was punctual. Early actually. Explained things thoroughly.

                                            P.M. Summerville SC

 

Very Satisfied, met my expectations. Having bought numerous homes throughout the country, I've received many home inspection reports. My Blue Palmetto inspection report was the most detailed and easy to follow report I've seen.  Every comment was backed up with references and pictures.  The pictures were all in focus and appropriately lit.  I look forward to using your services again.

                                       P.G and J.G  Moncks Corner SC

 

Very Satisfied, exceeded my expectations. I never expected such thoroughness.  This inspection report was outstanding.  "Job Well Done!" to our inspector.

                                              R.S. Charleston SC

 

Very Satisfied, exceeded my expectations. Having dealt with several different inspection companies in several different states; I would say that Blue Palmetto was the most detailed and thorough of them all. The inspector went beyond the parameters that any other company did.

                                    T.H. St. Stephen SC

Very Satisfied, exceeded my expectations. Very professional and knowledgeable

                                            J.C. Summerville SC

Very Satisfied, exceeded my expectations. This is the second time we used Ray. He is reliable, on time and very thorough. We would recommend him to anyone buying a new house.

                                                M.N. Summerville SC

Very Satisfied, exceeded my expectations. Very detailed and covered all critical areas. Thank you very much!

                                                 S.W. Summerville SC

 

Very Satisfied, exceeded my expectations. You are the best!  Always informative and thorough.

                                                   M.B. Summerville SC

Very Satisfied, exceeded my expectations. This was my first experience with a home inspection and Ray Thornburg did an outstanding job.  He was very informative and personable and did a very thorough walk through.  I would definitely recommend Blue Palmetto & Ray to a friend, coworker or anyone.

                                       J.B. North Charleston SC

Very Satisfied, exceeded my expectations. I would recommend Ray Thornburg to EVERYONE I know! He answered all my questions, and exceeded all of my expectations! I'm so very pleased with our report and his knowledge! Thank you very much!! I've already handed your card out to friends!

                                     K.R. Summerville SC

Very Satisfied, exceeded my expectations. I have no criticism for this inspection. Wouldn't have changed a thing.  I am very happy with our recent home inspection by Blue Palmetto Home Inspection. Our evaluator, Ray, was knowledgeable and thorough with the entire process. He was available to answer any questions and was patient and professional. I would highly recommend Blue Palmetto to anyone needing this service.

                                        A.M. Summerville SC

Very Satisfied, exceeded my expectations. My sister who is a realtor in PA said Wow!  That's a great report! I liked how he gave suggestions how to fix things!!  Comments:  Keep up the great work!!! Thank you for all the suggestions on how to fix things big and small!! My sister who is a realtor in PA said wow that's a great report!!!

                                                  C.M. Charleston SC

 

Very satisfied, exceeded my expectations. Excellent report, outstanding service.

                                           D.B. Summerville SC

Very Satisfied Exceeded my expectations. I was so very impressed by Mr.Ray and I thank him so very much. He not only saved us money but there were things that were a danger to my family and one and had we not had this inspection we would have been in danger. I absolutely recommend Blue Palmetto to my friends.

                                             M.H. Moncks Corner SC

 

Very Satisfied, exceeded my expectations. Always on time, very informative report, helpful and thorough!

                                               M.B. Summerville SC

 

Very Satisfied, exceeded my expectations. Yes, I would recommend Blue Palmetto Home Inspection.  Ray exercised expert customer service principles and explained his findings and recommendations after every segment of the inspection process.  He is zealous about the building profession and is thorough in his approach!!

                                                    P.F. Summerville SC

 

Very Satisfied, exceeded my expectations. Ray was generous with his time and advise. The inspection was done the next day after calling and he prepared the report that night. I'm the seller and the report was very helpful in preparing the sale. He was extremely thorough. He was easy to work with, reasonably priced and gave excellent customer service. I'll be calling him again when buying my next home for peace of mind.

                                                           L.Z. Hollywood SC

 

In the last 40 years, I have bought 7 houses in 3 different states and built two. This is the most organized and thoroughly described home inspection report I have ever seen. Thank you very much!

                                                  B.H. Summerville SC

 

Ray is very thorough, he may not find every problem but he does his best to find anything he can. When he does find an issue he takes his time to give his professional opinion on the severity of the problem as well as if this is something a home owner could do on their own. I recommend Ray to all of my clients and I back that claim up by using him on my personal home. Thanks a lot Ray.

                                                           R.M. Summerville SC

 

Outstanding service! They were able to fit us in quickly. No stone was left unturned. The inspection report was extremely easy to follow with explanations of the issues and pictures with diagrams to support the findings. Very professional and reliable. A+

                                               S.Y. Summerville SC

 

Very Satisfied, exceeded my expectations. I am so very pleased by the job done, very professional and  thorough, excellent job done by Ray Thornburg. Thank you so much,

                                                  D.C. Summerville SC

 

 

Very Satisfied, exceeded my expectations. Best experience I have every had with home inspectors. Professional, trustworthy, passionate and highly knowledgeable are only a few words that describe the inspector.  Highly recommend to anyone whether they are local or new to the area.

                                                       D.W. Summerville SC

 

Very Satisfied, exceeded my expectations. Extremely through, He actually knew what he was talking about!

                                                  T.B. Goose Creek SC

 

Very Satisfied, exceeded my expectations. Ray did a great job at thoroughly explaining any issues he found, as well as offering suggestions on how we could fix the issue(s).  He was also very thorough with his inspection, which gave us confidence in him and the process being done correctly.

                                                   D.C. Ladson SC

 

I am the Realtor and you are my go-to inspector! Ray is my go-to home inspector for my client's and for my own personal home! His reports are easy to read and I like that the items of concern are noted in red. I appreciate Ray's attention to detail.Very satisfied, exceeded my expectations.

                                                    A.M. Moncks Corner SC

 

Very Satisfied, exceeded my expectations. Great experience..Ray was professional and diligent in his inspection. He was able to schedule the inspection quickly and provided the detailed report including many pictures.

                                                             D.Q. North Charleston SC

 

Absolutely fantastic! I used Blue Palmetto Home Inspection in 2014 and was so impressed by the detailed report he generated on my rental house! My fiance and I decided to buy our first house, and before I knew who my mortgage broker or realtor was, I knew I would be using Ray from Blue Palmetto Home Inspection. After Ray inspected our future home and identified some key issues, we felt so well informed that we continued and purchased our first home!

Absolutely great! Professional and courteous and willing to take the time to talk to you about some findings and potential solutions to these issues. Honest and awesome!

                                                  K.H. Johns Island SC

 

Very Satisfied, exceeded my expectations. I was very impressed with the professionalism and customer service provided.  I also found the  report to be very easy to follow for a single female which was very helpful.  Definitely will use them again if needed.

                                                D.C. Goose Creek SC

 

Very Satisfied, exceeded my expectations. Ray made the process very easy!  As a first time home buyer he made me feel comfortable with what the process was.  He was great at communicating throughout the process and was very timely in all his work.

                                                     J.B. Charleston SC

 

Very Satisfied, exceeded my expectations. Ray was extremely kind when I had to reschedule my inspection multiple times. The inspection began on time and was thoroughly documented in the report.  Ray walked through the physical property with me advising items of interest that would be noted on the inspection.  I own several rental properties and have hired multiple inspectors.  This was the most thorough and buyer friendly inspection I have ever had.  I will use Blue Palmetto Home Inspection for all my further inspection needs and suggest this company to others.  Thank you.

                                              R. M. Hanahan SC

Very Satisfied, exceeded my expectations. Absolutely thrilled with Ray's service and will be recommending him to anyone who will need these services in the future!!. Awesome guy and very thorough!

                                            ND and CD Summerville SC

Very Satisfied, exceeded my expectations. Ray was awesome and a pleasure to work with! I would recommend Ray to all my friends and family!

                                                      A.R.   Moncks Corner SC.

Very Satisfied, exceeded my expectations. Ray was absolutely awesome! Ray did a terrific job. He was thorough and affordable, and he got his report back to me the same day!

                                                A.R. Moncks Corner SC

 

 

Very Satisfied, exceeded my expectations, on time. Extremely knowledgeable and thorough! Ray took his time and explained his findings to me. I had other inspections on my journey looking for a new home and Ray was by far the BEST and most reasonable price.

                                                      P.K. Saint George SC

 

Very Satisfied, exceeded my expectations. Ray, did an awesome job. He took the time to explain the areas or concern in detail. The report was recieved in record time with specifics and pictures.

                                             D.B. Mt. Pleasant SC

 

 

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